FAQ

How do I get started?

How do I get started?

Please start by filling out our enrollment form which will lead you to our student contract. Once we receive both completed we will email you to see what day and time works best for your schedule. You can always call or email the studio and we will answer any questions. 747-200-5772 info@tiffanypianostudio.com

How much do lessons cost?

How much do lessons cost?

Please visit our “Prices” page.

How does payment work?

How does payment work?

We send invoices out on the 15th of the month for the following month. This allows you a week to look it over and let us know if you need to reschedule any lessons for the upcoming month. On the 25th of the month, your credit card will be charged for the following month of lessons. Payment is auto- renew. You must let us know before your last lesson in the month if you want to discontinue lessons.

What are your policies?

What are your policies?

Payment

Lessons are sold in monthly packages on an ongoing basis. This will secure a weekly time on your teacher’s schedule. Any books or music are included in the lesson fee. A one-time registration fee of $30 is charged at sign up.  Teachers never handle payment or scheduling. This is always handled by the studio.

On the 15th of each month, you will receive an invoice for the following month of lessons. At this time please let us know if you need to cancel or reschedule any lessons before your last lesson of the month. On the 25th of the month, the card we have on file will be charged for the following month of lessons. Payment is auto-renew. If you would like to discontinue your lessons you must notify the office in writing before your last lesson of the month.  If your payment is not received on the 25th of the month, your spot will be given away to another student on our waiting list.

When you receive your first invoice you must choose “save card on file” in order to securely save your information with us. You are not signed up until we take payment for your first lessons and save your card on file.

 

 

Rescheduling

You may reschedule any lesson as long as we have 24-hour notice. We have a VERY STRICT 24-hour rescheduling policy. If you need to reschedule your lesson time, please notify the studio at least 24 hours prior to your scheduled time. Failure to do so will result in you forfeiting your lesson. Reschedules are available at the studio’s discretion and only if the teacher’s schedule allows it.

If the student is ill and you cancel after the 24-hour notice, you forfeit the lesson.

If notice is given 24 hours in advance you may reschedule the lesson. Lessons must be rescheduled and used within two weeks from the canceled lesson. We do not offer refunds or credits for any canceled lessons.

If you are more than 30 minutes late for an hour-long lesson, or 15 minutes late for a 30-minute lesson then you forfeit that lesson.

Three consecutive no notices will result in automatic termination of any further lessons. You must CONTACT THE OFFICE by phone, text, or email to reschedule your lessons. The teachers do not handle scheduling or payments. You cannot cancel lessons or change lesson times through your teacher. For teacher’s privacy, we do not give out their personal information.

 

Phone: 747-200-5772                             Email: info@tiffanypianostudio.com

How often are lessons? Can I come in twice a week?

How often are lessons? Can I come in twice a week?

We recommend lessons once a week. If you wish to come in more often you are welcome to do so.

What is your rescheduling policy?

What is your rescheduling policy?

We have a VERY STRICT 24-hour rescheduling policy. We can reschedule any lesson as long as we have 24-hour notice. Rescheduled lessons must take place within 2 weeks of the original lesson time. We ask students to be consistent with attendance not only out of respect for your teachers who have a spot reserved just for you but also because consistency makes a big difference in your progress as a student.

 

You can easily reschedule your lesson as long as we have 24-hour notice by emailing our studio at info@tiffanypianostudio.com or calling/texting us at #747-200-5772. You must contact the studio to reschedule your lesson. Teachers do not handle scheduling.

 

If you are sick on the day of your lesson please let us know, but please understand that our 24-hour policy applies. Since it would be too late to offer your spot to another student, you will not be able to reschedule your lesson.

 

If you miss the 24-hour deadline and would still like to reschedule your lesson for another day and time you may do so, however, please understand that you will be charged for the lesson you missed and you will also be charged for the make up lesson.

 

We do not give credits or refunds. We only offer reschedules.

How do I reschedule my lesson?

How do I reschedule my lesson?

You can easily reschedule your lesson as long as we have 24-hour notice by emailing our studio at info@tiffanypianostudio.com or calling/texting us at #747-200-5772. You must contact the studio to reschedule your lesson. Teachers do not handle scheduling.

How do I reschedule my lesson over the weekend?

How do I reschedule my lesson over the weekend?

You can call or email the studio at any time outside of our office hours. We will get back to you during our next office hour to reschedule your lesson.

 

info@tiffanypianostudio.com

#747-200-5772

What are you office hours?

What are your office hours?

Monday- Friday 1pm- 6pm.

Saturday- Sunday 10am- 2pm.

The administration is in Monday- Friday from 1pm-6pm. If you need to reschedule a lesson outside of office hours, please email us at info@tiffanypianostudio.com or text us at #747-200-5772.  As long as your correspondence is time-stamped at least 24-hours before your lesson time, you will still be able to reschedule your lesson even if we do not respond right away. You may call or email the office at any time outside of these hours.

Do you give trial lessons? I'm not sure if I want to commit to a month of lessons.

Do you give trial lessons? I’m not sure if I want to commit to a month of lessons.

No, we do not give trial lessons. We understand you may not be ready to commit to a month of lessons so you may cancel your lessons indefinitely at any time. To discontinue your lessons after the first one, please contact us & let us know. If you would like to work with another teacher please let us know.

What if I don't like my teacher?

What if I don’t like my teacher?

It’s rare that this happens but if you are not connecting with your teacher, we will work to reassign you with a teacher that best fits your personality and needs.

Can I split my 30 minute lesson into a guitar lesson and piano lesson?

Can I split my 30 minute lesson into a guitar lesson and piano lesson?

No. A 30 minute lesson is only enough time to go over one instrument. If you want to learn two instruments you can sign up for a 60 minute lesson.

 

Can I split my 60 minute lesson into three instruments?

No. A 60 minute lesson only allows for enough time to go over two instruments at most.

What if I don't wish to continue after my first lesson and I paid for a month of lessons?

What if I don’t wish to continue after my first lesson and I paid for a month of lessons?

Let us know that you don’t want to continue lessons and we will refund you any unused lessons.

Substitute Teachers

Substitute Teachers

If your regular teacher is unable to make your lesson, a qualified substitute teacher will be provided. All of our teachers are familiar with studio practices and policies and will make lessons fun and engaging, ensure that the students learn a song of their choice, and implement fun motivational programs like music money and games.

Can I pay for my lessons when I come in for my first lesson?

Can I pay for my lessons when I come in for my first lesson?

No. Your lesson day and time is not confirmed until we receive payment. We do not offer walk-ins.  You must pay for your lessons first to guarantee a spot with your teacher.

What if I forgot that I will be out of town next month and you already sent me my invoice and charged my card?

What if I forgot that I will be out of town next month and you already sent me my invoice and charged my card?

As long as you contact us 24 hours in advance of your lesson we can reschedule your lesson. Make sure you contact us 24 hours in advance of your scheduled time.

Do you do recitals?

Do you do recitals?

Yes. We put together two recitals a year in the spring and fall. Everyone is invited to attend and participate. Students of all ages and levels are encouraged to participate. Our recitals are very laid back and fun. You don’t have to memorize your music unless you want to. If it’s your first time and you’d feel more comfortable playing a duet with your teacher, that’s fine too! We clap and cheer for everyone and then eat cake!

Where are you located?

Where are you located?

We are located right next door to Baskin Robbins in the Beverlywood Center. 1800 S. Robertson Blvd., Los Angeles, CA 90035.

We do offer In-Home lessons as well.

How often should I remind my child to practice?

How often should I remind my child to practice?

 

 

As a parent, we recommend that you do NOT remind your child to practice. It’s up to them to learn how to remember and keep up with their studies. If the teacher sees them falling behind, the teacher will remind them. Yes, even our 6 year old students do this.

How often should I practice?

How often should I practice?

Every day. The length of time is not as important as the consistency of days.

Beginners ages 6-10                                           5-10 minutes a day

Intermediate students or beginner adults          10-20 minutes a day

Advanced students                                             20-60 minutes a day

What are practice boxes?

What are practice boxes?

These are boxes that all teachers use to keep track of the how often students are practicing. Different teachers have different rewards but usually for every 2-3 boxes (days) you check for practicing,  you receive one “musical dollar.” These dollars are turned in for treats, crafts, and stickers later on.

What should I bring to my lesson?

What should I bring to my lesson?

Every student, no matter what instrument they are learning, should bring a notebook of paper. The teachers write down all assignments, practice boxes, and use the notebooks to teach note reading.

 

Voice students are encouraged to bring an iPod or smartphone. This way you can record your lesson. If you don’t have any of these items, it’s okay. Your teacher will record your lesson and then email it to you to practice with.

 

Any sheet music or books you already practice from please bring them in.

Songs on your iPod or phone that you would like to learn please bring it in and let your teacher know.

My teacher told me he would be gone next week so I didn't show up for my lesson. Why was I still charged for this lesson?

My teacher told me he would be gone next week so I didn’t show up for my lesson. Why was I still charged for this lesson?

Teachers do not handle the schedule and do not have access to it. If your teacher is going to be out of town you will have a substitute teacher. We will try to reschedule your time with your teacher to make up for their absence. If we can not move your lesson, please show up at your normal scheduled time.

I told my teacher I wouldn't be coming in the following week? Why did I still get charged for this lesson?

I told my teacher I wouldn’t be coming in the following week? Why did I still get charged for this lesson?

Teachers do not handle the schedule and do not have access to it. You must contact the school to reschedule any lessons. If you do not inform the school that you need to reschedule your lessons, you are still on the schedule and your teacher will show up. You may call, text, or email the studio at ANY time.

When are you closed?

When are you closed?

We are closed on the following dates:

 

5/27 Memorial Day

7/4 Fourth Of July

9/2 Labor Day

11/11 Veterans Day

11/28-11/29 Thanksgiving

12/22-1/03 Winter Break 

Where do I buy my books and music?

Where do I buy my books and music?

All books and music will be provided by your teacher.

Can I have my teacher's contact information to discuss my child's progress?

We do not give out our teacher’s personal information. This policy is in place to protect our teachers from any harassment and unwanted contact outside of teaching hours. However, you may always feel free to speak with your teacher before or after your lesson if there’s anything you’d like to discuss.

 

If you are an in-home student, your teacher will have your phone number in case there is an issue or they cannot find your home.